FAQ

 

How to know your frame size ?

At Eyemart Nepal , we offer glasses in 3 sizes – small, medium, and large. Click  here to know your frame size. Most of our customers find a medium size frame to be the best fit.

Where do i submit my Power Details ?

We offer multiple options to provide your prescription to us – upload a picture, enter it online, email us (support@eyemartnepal.com) Whtsapp or Viber @9863919964

we make Prescription of all power

At Eyemart Nepal, we make prescription of all powers – simple and complex. After receiving your order we will guide you throughout process

 

Quality Of Frames

Quality is at the core of Eyemart’s products. Our plastic frames are made from the best quality acetate and our metal frames are made only from steel or titanium – this makes our glasses corrosion and breakage resistant. We also offer 1 year warranty on all our glasses – in case you have any issues, call us, and we’ll make sure it gets resolved!

Can I get same day delivery?

We promise to deliver your purchases to you as quickly as possible. We dispatch your order within 1-3 days of order confirmation (and receipt of your prescription, if needed), based on the products ordered. It takes 1-3days to get delivered to you post-dispatch, based on your location.

 

What if I need to modify my order?

You Can call us or Whatsapp /viber @9863919964 Or Email Us at Support @eyemartnepal.com

What if I need to change my shipping address?

You Need To inform Us As soon as Possible

Can I get same day delivery?

Yes If its Urgent You can Get same Day Delivery inside Kathmandu Valley

Still have a question?

Please contact us for more information.

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