Quality is at the core of the products sold at EYEMART NEPAL. The frames sold at Eyemart Nepal are of Best Quality.

Six Month conditional warranty on all our eyewear, applicable from the date of delivery.

Warranty Timeline
Six Month conditional warranty is offered on all our eyewear, applicable from the date of delivery.

Warranty includes
This warranty includes: damages caused to the product due to corrosion, rusting, coating burst/peel off, peeling of color and color fading

Warranty excludes
Eyemart Nepal warranty does not cover: Product breakage, scratches, damages caused by accident, mishandling, negligence, shock, tampering and loss of components or accessories, improper use or storage of the product; unauthorized modifications or repairs; normal wear & tear.

Warranty conditions

• This warranty will automatically terminate on the expiry of the warranty period.
• This warranty is valid only when purchased through Eyemart Nepal
• The decision of the company on the nature of the defects and applicability of the warranty will be final.
• The company will, in no event be liable or obligated for the payments/refund of any special incidental or consequential damages

We have a separate Warranty policy for all the Branded products which includes Ray-Ban, Carrera, Vogue etc.

Warranty requirements
Please ensure all three requirements below are met for us to process your warranty claim:
Please email the pictures of the product to be duly validated to support@eyemartnepal.com along with the order ID.
Pack all the product properly in One single box to avoid any transit related damage.
Please send back all accessories received along with the product to avoid any delays in claim